Privacy Policy

Last updated: 22 May 2026

This Privacy Policy explains how SquashChamps ("we", "us", "our") collects, uses, shares and protects your personal information when you visit squashchamps.com (the "Site"), a directory of squash venues. By using the Site you agree to the practices described below.

1. Information We Collect

Information you provide

• Account registration: your name, email address and password when you create a member account.
• Reviews and comments: your name, email address and the content you submit when reviewing a venue. Review text and the name you supply are displayed publicly; your email address is not.
• Venue submissions and reports: details you provide when suggesting a venue or reporting a problem.
• Contact form: your name, email address and message when you contact us.
• Favourites: the venues you save while signed in.

Information collected automatically

• Usage data: pages viewed, links clicked, referring pages and approximate location, collected to operate and improve the Site.
• Device and connection data: IP address, browser type and device information contained in standard server logs.
• Cookies and similar technologies: see the Cookies section below.

Third-party sign-in

If you choose to sign in with Google, we receive your name and email address from Google to create or access your account. We do not receive your Google password.

2. How We Use Your Information

• To create and manage your account and saved favourites.
• To publish the reviews and ratings you submit.
• To respond to your enquiries, submissions and reports.
• To operate, maintain, secure and improve the Site.
• To detect, prevent and address spam, abuse and technical issues.
• To comply with legal obligations.

3. Cookies and Tracking

We use essential cookies to keep you signed in and remember your preferences, and we may use analytics cookies to understand how the Site is used. You can control or delete cookies through your browser settings; disabling essential cookies may affect Site functionality. Where required, we ask for your consent before setting non-essential cookies.

4. How We Share Information

We do not sell your personal information. We may share it only:

• with service providers who host the Site or provide analytics, acting on our instructions;
• to comply with the law, enforce our terms, or protect the rights, safety and security of users and the public;
• in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. User-Generated Content

Reviews, ratings and comments you submit are public and may remain on the Site even after your account is closed. Please do not include sensitive personal information in content you post.

6. Data Retention

We keep personal information for as long as your account is active or as needed to provide the Site, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion of your account at any time.

7. Your Rights

Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

8. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

SquashChamps is a global directory and your information may be processed in countries other than your own, which may have different data-protection laws. Where required, we take steps to ensure your information remains protected.

10. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us so we can remove it.

11. Third-Party Links

The Site links to external venue websites and other third-party sites. We are not responsible for the privacy practices of those sites; please review their policies separately.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please reach us through our contact page.