David Lloyd Belfast
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"Reception and management staff were phenomenal and"
Maggie Roberts
3 months ago
Reception and management staff were phenomenal and genuinely kind and helpful when I made an inquiry a couple weeks ago. I cannot speak highly enough of the kindness they showed to my young adult nephew who was visiting from overseas. The first young man we met at reception (I sadly cannot recall his name), Gemma, Claire, Ali, and upper management were the type of people who give you hope in this world. They were so warm and lovely. I truly hope their kindness is returned to them tenfold. Aside from the employees who made this an exceptional experience for my nephew, he could not stop raving about the facilities, as well. Thank you, David Lloyd’s Belfast, for such a wonderful experience.
"Just a quick thank you to Sales Manager Gemma who was"
Holli Brown
4 months ago
Just a quick thank you to Sales Manager Gemma who was fantastic earlier today. After a little confusion over the use of some 'Half Term Day Passes' she very promptly and professionally jumped in to resolve everything very seamlessly. Great customer service and genuinely appreciated.
"Gemma took me on a tour of the club today, she gave lots of"
Dempsey McCormick
4 months ago
Gemma took me on a tour of the club today, she gave lots of information and was friendly throuhgout, leaving a great first impression of the club. I was back and forth for a while about joining and after seeing the facilites and having such a great friendly person showing me around, I now have no hesitation of joining. Thanks Gemma!
"Overall Great Gym, Great Staff"
Renzy Penaranda
3 months ago
Overall Great Gym, Great Staff. But feeling like a trap when it comes to Cancelling Membership. I was advise It will take 3 months to cancel the membership unless I provide evidence I was going to travel for a while (Such as a one way ticket). I provided my one way ticket and they still expect me to pay the 3 months which is now 2 months to go. I cooperated with what they wanted , showed them my flights yet my request has been neglected. Honestly most frustrating experience ever, I have never experience this sort of complication in many other gyms. This just had to ruin the experience for me. I am leaving end of March and my membership isn't cancelled till May 1st.
"I had a full tour of David Lloyd’s facilities today and was"
Maria Booth
3 months ago
I had a full tour of David Lloyd’s facilities today and was so impressed. Everything is spotless, well organised, and you can tell a lot of thought has gone into the space. I especially loved that they’ve even included a safe area for babies in the changing rooms so parents have somewhere secure for little ones after swim classes. There’s a incredible range of classes and equipment available, including tennis courts and heated outdoor pool areas. The staff and especially Gemma who gave us the tour were incredibly friendly and answered all our questions. I’ve never really been someone who uses a gym regularly and often I can find them a bit intimidating, but the team made me feel completely welcome and at home in the space. It honestly felt like a really friendly, supportive place to be.
