Unionville Athletic Club
"Excellent equipment lots of light super clean"
Ian Hilton
2 years ago
Excellent equipment, lots of light,super clean. Rare steam room and sauna. Helpful staff. Great for Squash enthusiasts and swimmers.
"Good personal training by michael chui"
thelma li
2 years ago
Good personal training by Michael Chui
"Ive been member of this gym"
G Sing
6 years ago
I've been a member of this gym on and off for about 3 years. I love the relative cleanliness of the gym and the facilities. I've been a member of many different gyms in my lifetime and would say that this is a great gym, probably the best in Markham that doesn't have a multi-hundred sign up fee. They provide towel service, basic shower supplies, have a good pool, a variety of gym equipment, a whirlpool, sauna, and steam room. They lose a star because in the summer or during holidays, hotel guests can make everything grungy, the spa facilities can be out of service, and there aren't many fitness classes by my standards. Staff is very friendly and helpful. Other people like the squash facilities but I've never tried them. The gym membership pays for itself in that the whirlpool = water massage, sauna & steam room = facial. I take a break from the gym during the summer months because that's when the facilities can get pretty gross due to the hotel guests' personal hygiene habits. The alternative is to get to the gym first thing in the morning when hotel guests are sleeping in.
"Sister and were interested in joining"
Loreta Chan
7 years ago
My sister and I were interested in joining the club to play Squash as there aren't many Squash courts available in Markham. We wanted to try out the club before we officially signed up and was told to email a M.P. (Name omitted, however her customer service was also ghastly). I emailed her asking about the trial and what my next steps were. This resulted in multiple emails with her responding with vague one sentence responses about the fact that they only had consultation times during the weekday DURING work hours. I told her that we were not able to make it during those times because we had day time jobs. Afterwards, she sent this email that literally said: Hi Loreta, Only one may attend. Regards, (Her name) One may attend? I originally wanted to join the club to play some squash with my sister but she made it immensely difficult by stating that only one may attend per consultation during times that I was required to take time off work. Bottom line is, it may not be her fault that these ridiculous policies are put in place that make it very difficult for potential customers to join the club. However in contrast, when we asked Goodlife, they were very accommodating and had an easy non-appointment needed, walk-in process. I was shocked by Unionville Club's customer service that immediately turned me off from wanting to even book an appointment.
"Amazing club with great facilities nice people"
Ashish Garg
6 years ago
Amazing club with great facilities, nice people and the administration is near perfect. Owner gives a personal touch to the club and gave a free learning lesson to a newbie squash player like me which is an icing on the cake.. Made the right decision by joining the club.
"Management is so bad was unlucky"
Emma Zhang
5 years ago
The management is so bad, I was unlucky to start at UAC right before COVID 19 closure and payed before I get to use the facility. I was paying for the trainer fee before it closed, however after the closure the gym continuously takes out money each month beyond what I’m supposed to be paying. I’ve reached out to their manager Kevin, but they said they won’t be refunding until the gym re-opens. Honestly I was okay with that until the gym finally opened up but no one answers the phone and email, I even went to the gym front desk area to address this issue for my refund, but NO STAFF working at all! What kind of management is that?! So Basically I’ve paid for all the services that I didn’t use for that past 6 months, and the gym is so poorly organized that they can’t control their billing process.
"Family has enjoyed this exclusive club"
Mike Lende
2 years ago
My family has enjoyed this exclusive club in many ways. In particular, my teenage son has taken personal training from Kamal and has gained tremendous confidence in himself. He is getting in better shape and eating healthier. Kamal is an expert in nutrition, fitness and in the way he communicates to his clients. In fact, everyone who works at the club seems to be obsessed with service excellence. This is a high end club which really understands their clientele and their needs.
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