Hamilton Downtown Family YMCA

"Accident damaging ligaments"

5 years ago

I had an accident damaging ligaments.. Unsupervised kids from the summer program playing with water in the hall.. The water was unmarked and just waking damaged when lost balance. Their insurance company and the y took total advantage of me when in pain and unable to think or focus.. Pro claims lp.. Both are predators with their own selfish agendas. The y is not safe to b in.. Because if you get injured due to their unsafe environment..they could not care less about their members. I asked for them to cover real injuries which by law surface within 2 years.. It is reasonable and they are both breaking the law by burying heads in the sand. This could be you or your child injured and you only get games and lies..

"Good but to old the gym equipment"

2 years ago

Good but to old the gym equipment is old but the basketball court is pretty good

"Run by psychopathically lazy and immoral management"

1 year ago

This Y is run by psychopathically lazy and immoral management. The senior White female staff could care less about the ethnically diverse or marginalized groups of people who use the facility or the less fortunate men's residents who make up a large proportion of the Hamilton Downtown YMCA's population. The facility itself is very run-down, in desperate need of public funding for interior improvements, especially the general men's locker room which is disgusting, leaking and rusting in many places. The staff show a prejudice in favour of the higher-paying non-ethnic plus members than the regular members of the public even though this place charges nearly $60/month for access to an old, ugly gym (from the 70s) with poor or non-existent hours. They used to open until 10pm but now close at 6pm on Saturdays (which is madness for the young people who need that weekend safe space) and 4pm on Sundays -- drastically reducing the level of service to men in the downtown community. I say men because there is a YWCA which caters to the women's population that is located a block away. Despite the fact that the YMCA on Jackson St is primarily used by young and older Hamilton males, you would be hard pressed to find any men working there as administrative staff. They treat young male members with disdain, suspicion and condescension, hardly representative of the founding values of the Young Men's Christian Association. This building is more akin to an open men's penitentiary than a legitimate members' fitness club, and one that just so happens to have one of the best and largest indoor basketball courts in the city. The staff treat you like you are a prisoner and second-class citizen, if even that. They expect to be worshipped and served, and give absolutely nothing in return but disrespect and egotism.

"Great place to be member of super"

3 years ago

Great place to be a member of. Super friendly staff and the building is well-maintained base on its age and its use of it. The gym is very nice, clean and not too busy at certain times. I love going to play squash, and they got two squash courts and a few other different courts. The swimming pool looks fresh and smells like chlorine.

"Ve been going to this place since"

1 year ago

I’ve Been going to this place since I was 12, (18) now, great place, not very clean and also the new front desk stuff are rude for no apparent reason. They’re just awful to people, they either need proper training or they just gotta take a chill pill, other than that there’s not much to complain about. And I forgot to mention the locker or change room isn’t very safe, don’t keep valuables inside the locker room, very shady people are in there half the time.