Next Gen North Adelaide

"Training with sam niejake for while now"

1 year ago

I have been training with Sam Niejake for a while now. He has a great understanding of his training and has helped me with my fitness. The facility has great equipment and a wide variety of recovery options.

"Facilities are outdated"

1 year ago

The facilities are outdated and could do with an urgent upgrade. I have a gold membership which gets me very little except for the 2 free towels per visit. The Gold members’ private shower area that is located on the gym floor is constantly busy which defeats the purpose of the exclusivity of a Gold membership. Also, the gate that you have to swipe to get into that private area has been left unlocked on numerous occasions. Consequently, that allows for just about anyone to be able to walk in and use the private jacuzzi/sauna/steam room/plunge pool and the showers (which incidentally, are always filthy). I have made multiple complaints about the gate only to be told that it is the fault of staff who show potential new members around the gym - they apparently unlock the gates for ease of movement and forget to lock it again when the tour’s over. Why should Gold members be made to suffer for the incompetence and poor memories of staff then?!?! And if someone brings that problem to your attention, you should be rectifying it, not make excuses and then do absolutely nothing about it. Also, the private Gold members area is extremely small so if you are going to keep upselling Gold memberships, you need to make sure you can actually keep up with the demand - and that means making sure the space is cleaned constantly, the lockers are working properly and there’s enough to go around, and the toilet paper/tissues in there are replenished often. The cafe also needs a better system especially during peak hours or football season. If you are going to promote happy hour, you need to manage people’s expectations of how long they will need for food to be served! I have had to wait up to 30 minutes for a basic coffee order and 1+hr for the food to arrive on many of those occasions. The best part about Next Gen is the Personal Trainers and the instructors. Special shoutout to Luke, my Personal Trainer, who is always professional and competent. He also has a good understanding of the human anatomy and has the capacity to tailor an exercise program to suit individual needs. He is also always willing to listen and members resolve any issues they may have with the club.

"Member of next gen since young kid"

10 months ago

I have been a member of Next Gen since a young kid (well over 15 years), a true testament to the facilities and staff. In particular the entire tennis program, which is run to the most upmost professional standards, and which has produced numerous top tier players over the years. The world class tennis courts and facility, accompanied by incredible coaches from the Peter Smith Tennis Academy, and subsequent players make tennis at Memorial Drive + PSTA a truly awesome and memorable experience. Would give 10 stars if there was the option!